Refund Policy

 

Thank you for shopping with us! We want to ensure that you are completely satisfied with your purchase. However, in certain situations, you may need to request a refund. Please carefully review our refund policy outlined below:

 

1. Eligibility for Refunds:

 

   - Products Eligible for Refund: We offer refunds for products that are defective, damaged, or not as described.

   - Time Limit: You must request a refund within 30 days of the delivery date.

 

2. Refund Process:

 

   - To request a refund, please contact our customer support team by email or phone. Provide your order details, a clear explanation of why you are requesting a refund, and any supporting evidence, such as photographs or videos demonstrating the issues with the product.

   - Our customer support team will review your request and determine the eligibility for a refund. We may require additional information or evidence to process the refund.

   - If your refund request is approved, we will initiate the refund